Shipping policy
Shipping Information & Processing Time
All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
Please ensure your shipping information is accurate and complete during checkout to avoid delays.
Delivery Locations
We currently ship only within Singapore. If you have questions about shipping to a specific location, please contact us at info@kalahealth.sg.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's progress online.
Damaged or Lost Packages
If your order arrives damaged or you believe it is lost, please contact us within 3 days of delivery. We will assist you in resolving the issue promptly.
International Shipping
International shipping is currently unavailable.
If you have any questions about our shipping policy, please contact us at info@kalahealth.sg.